Last updated on 21-02-2022 "the website" is owned and operated by Bizhelp Solutions Pvt Ltd "the company".

The parties to this Privacy Policy agreement are Bizhelp Solutions Pvt Ltd "the company" or "we" or "our" and you, "the user" availing services of website .

This Privacy Policy is incorporated into and subject to the terms and conditions of use of website and shall be read in conjunction with the same.

Collection of Information

The user needs to register to website for availing services and expressly agrees to provide his personal information to website time to time, including but not limited to username, contact number, email address, address, etc. The company or affiliated payment gateway may ask the user for certain financial information, including billing address, bank account details, credit card number, expiration date, CVV number and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the services. The company may ask the user to provide certain additional information/documents to execute the purchased service on a case-to-case basis. All information disclosed by the user shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness / misrepresentation /fraud/negligence, etc. of the information disclosed shall lie on the company nor will the company be in any way responsible to verify any information obtained from the user.

Wherever possible, while providing the information to the company, the company indicates which fields are mandatory and which fields are optional for the user. The user always has option to not provide the personal information to the company by choosing, not to use a particular service or section being provided on the website by the company, which requires the user to provide such information. The company may automatically track certain information such as statistical, demographic or usage data about the user based upon the user's IP address and behaviour while accessing the website. The company uses this information to do internal research on demographics, interests, and behavior to better understand, protect and serve the user.

If the user chooses to post messages on the company's message boards, chat rooms or other message areas or leave feedback, the company will collect and store such information that the user provides to the company. The company retains this information as necessary to resolve disputes, provide customer support, respond to queries and inquires, and troubleshoot problems and improve the services.

If the user sends the company correspondence, such as emails or letters, or service providers send the company correspondence about the services purchased or willing to purchase, the company may collect and retain such information into a file specific to the user for responding to his request and addressing concerns. The company shall be entitled to retain your personal information and other information for such duration as may be required for the purposes specified hereunder and will be used by the company only in accordance with this Privacy Policy.


The company may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer in order to improve the responsiveness of the sites for the users. The user acknowledges and agrees that the website may place both permanent and temporary cookies in the user's computers hard drive and web browser.

The website uses data collection devices such as cookies on certain pages of the website to help analyse web page flow, measure promotional effectiveness, and promote trust and safety, and those certain features of the website are only available through the use of such cookies. While the user is free to decline the website's cookies if the user's browser permits, the user may consequently be unable to use certain features on the Website. Moreover, the user agrees that the company or the website does not control the use of third-party cookies, while accessing certain pages and the company or the website is in no way liable for the same, and that the user assumes any and all risks.

Sharing of Information

The company shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following scenarios:

(i) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms; for complying with the applicable laws and regulations.

(ii) The company proposes to share such information within its service providers for the purpose of processing personal information on its behalf. The company also ensures that these recipients of such information agree to process such information based on the company's directions and in compliance with this Privacy Policy and any other applicable appropriate confidentiality and security measures.

The company, may, in compliance with applicable laws, share/transfer/assign all of the user's personal information and other information with any other business entity, in the event of a merger, sale, re-organization, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of applicable business.


The website has plug-ins with Whatsup and Chatbot in order to facilitate better services to the users with quick response. The user agrees that the company may collect provided information from these plug-ins in resolving any queries of the user at later stages and provide customized services based on feedback or queries raised on plug-in platforms.

Security Precautions and Measures

The company has reasonable security measures and safeguards in place to protect every user's privacy and personal information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. Further, whenever the user accesses the website, the company offers the use of a secure server. The company cannot however ensure or warrant the security of any information the user shares to the company or guarantee that the user's personal information and/or other non-personal information provided for availing the services or accessing the mobile application will not be accessed, disclosed, altered or destroyed by a breach of any of the company's security measures and safeguards.

It is further clarified that when the user accesses the website from personal computer or public computer, the obligation to ensure that the user shall at all times, take adequate physical, managerial, and technical safeguards, at the user's end, to preserve the integrity and security of the user's data which shall include and not be limited to the user's personal information. When payment information is being transmitted on or through the website for availing services, it will be protected by encryption technology by the payment gateway (3rd party). The user expressly consents to the sharing of his information with relevant service providers. The company assumes no liability or responsibility for disclosure of the user's information due to errors in transmission, unauthorized third-party access, or other causes beyond its control. The user plays an important role in keeping his personal information secure. The user shall not share his personal information or other security information of his account with anyone. The company has undertaken reasonable measures to protect every user's right of privacy with respect to your usage of the website. Also, the company shall put the best efforts to restrain any unauthorized or unlawful disclosures of the user's personal information made by any service providers and should not be held liable for such disclosure, if any.

User Consent

By registering on this website and availing the services of the website, the user acknowledges his acceptance to the provisions of this Privacy Policy.

In case the user does not provide his consent or later withdraw his consent, the company requests the user, not to access the website and/or use the services and also reserves the right, to not provide the user any services through the website. In such a scenario, the company may delete the user's information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to the user.

Changes to Privacy Policy

The company reserves the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying you of such changes. Any changes or updates will be effective immediately. The user should review this Privacy Policy regularly for changes. The user can determine if changes have been made by checking the "Last Updated" legend above. The user's acceptance of the amended Privacy Policy shall signify his consent to such changes and agreement to be legally bound by the same.

Queries on Privacy Policy

Bizhelp Solutions Pvt Ltd is responsible for the user's personal and non-personal information collected so far and overseeing any queries related to this Privacy Policy. The user may reach out to the company official on company official mail id

Dispute Resolution & Jurisdiction

These Terms and Conditions of this Privacy Policy are exclusively based on and subject to Indian law. In case of any dispute between the parties, the parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both parties. In the event that the parties are unable to reach such an amicable solution, the dispute will be resolved by arbitration. The user hereby consents to the exclusive jurisdiction and venue of courts in Gurugram, Haryana, India in all disputes arising out of or relating to the use of this website.